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If its a private company ticketing a private carpark how can they enforce it? Surly they wont have access to DVLA database.
Sounds like a story for the local press to me.
Going to write the letter and mention the local Chron etc, and possibly national...
i think its a little unfair to go straight to the papers, someone was just doing their job (yes they were probably being a jobsworth) so i think its only fair to give the co. a chance to do the right thing, if they then refuse, then by all means start kicking up a stink.