Mountain Bikers

[murph]

Any one help with a small problem with my mountain bike, spent most of the day round Thetford forset on the black run, get very wet and muddy, now the rock shocks won't work.

They are locked off and won't release no matter how where its set

Any adeas.

[mark.yellow.series.3]

probily git from the mud binding it up, i think youll have to take them to pieces and clean with WD, but mind they are spring loaded (no s**t) and if it hits you you will probibly die.

[Edge]

To save dying :shock: , drop the forks off into a repair shop .
If there is grit etc in there, i'd be wondering if there was someway to get a refund or replacement forks from the manufacturer , (seals must be faulty to let the grit in).

Are your forks jammed extended or compressed :?:  :?: .

[murph]

Forks are compressed about half way, the is only 2 months old, but can't find the receipt.

Thought there might be a simple fix but it looks like I'm off to have an argument in the shop tomorrow.

[Edge]

Credit card reciept/bank statement.....
If the shop aint too helpful and you aint got proof of purchase, buy an identical set of forks.....then take the knackered ones along with new reciept back to the shop for a full "cash" refund.
Sorted .
Saying that, most small business' are pretty cool with returned faulty items, as they get replacements free from the manufacturer.

[wing nut]

i would have thought they could tell by the bikes serial number  :?:

[Plum]

I know this may sound a bit simple but are u sure there not just locked off ? ?

[mark.yellow.series.3]

a hammer is also useful for such faults.

[Littledan]

are these singlecrown or dubble crown folks?

undo the bottom 2 bolts under the folks, then undo the top screws which ajuststhe travel, then pullapart from the shock and folk, they should slide apart pretty easy, if they are spring loaded then just becareful, butshould shoot liek a gun lol, then clean it up re grease themand put em back together,DONT!!!! use WD its takes all the grease out and then theydry up and wont well smoothly

dan

[alaric]

First stop would be either the shop you bought them from or a good local bike shop, as both will try to get them fixed under warranty.

You don't say which model they are - this would have a large bearing on the possible faults.

If you don't get any joy with the shops, give Tim Flooks a call at TF Tuned Shox. He is very helpful, and will usually give good advice over the phone without trying to extort money from you!

TF Tuned Website

You may also be able to download a service guide from the SRAM/Rock Shox website

Alaric.

[Colin 009]

Hello Alaric, haven't heard from you in a while, how's it going.

[alaric]

Hi Colin,

Going very well here in Greece. One of my jobs for this week is to email my friends with an update and a few photos, and I'll copy it all to the forum as well, so keep your eye out for all the details!

Alaric.