AuthorTopic: main dealer service or lack off  (Read 747 times)

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Offline dminto69

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main dealer service or lack off
« on: May 31, 2006, 10:18:15 »
hi all,

i dont know if its just me or if its just my local landrover dealership which is hunters landrover at pride park derby but you phone up the parts line and it can take up to 5 to 10 mins to pick up then you give them the part number and just wait for them to say dont keep in stock for example when i put a new winch bumper on the car decided needed the 4 nuts,bolts and washers as old ones were knackered they only had 3 of the bolts in and beleive it or beleive it not no nuts or washers what a joke .

another 1

needed to change the flex hose that joins on the turbo that comes off the bottom of the intercooler what a surprise dont keep in stock will take 2 days to get in .i pointed out to them that without this hose the car would be off the road and said to the man at 1 point i had a pajero and had to get something for that went to the local mitsubishi dealer and they didnt have what i needed in stock but because the car would be off the road without this part they would get it me for next day before 10am as they had a policy of keeping all there motors on the road but normally would of took 3, 4 days and was not charged extra for it .to me saying this to him he went oh can you hold the line came back 5 mins later and said will have you one here in the morning and this was at 5pm got a call next day at 9.15 am your part was in just shows you how landrover work \

as anyone else had any problems with main dealers or is it just hunters as i know a few people who use hunters and all say service is crap

all the best look forward to reading replies
disco 2.5tdi on a n plate



Offline Tyke

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main dealer service or lack off
« Reply #1 on: May 31, 2006, 11:12:20 »
Always found smaller independents to be far more helpfull and in many cases far more knowledgeable than the main stealers.

Certainly so if your vehicle is more than a few years old.
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KEEPING IT REAL - KEEPING IT BRITISH


Offline Sooty

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main dealer service or lack off
« Reply #2 on: May 31, 2006, 20:41:34 »
dminto69, you have a pm.
Too Much Tarmac
Cheers Bev
http://members.mud-club.com/profiles/sooty/
Discovery V8
Discovery 300tdi
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Offline Colin 009

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main dealer service or lack off
« Reply #3 on: May 31, 2006, 21:29:34 »
Dont get me started on the main stealers.  :(bigangry):  scum.
Cheers.
Colin,
Shiny Blue Crew 009
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Offline karlo

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main dealer service or lack off
« Reply #4 on: May 31, 2006, 22:11:42 »
Always used these when we needed bits at work!

Landranger Services    
01782 342379
492 King Street, Stoke On Trent, ST4 3DJ

 






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