Help Me Crush My Range Rover

[Hamster]

UPDATE: Just got my reply from Land Rover Assistance where I requested a list on all assistance / warranty claims on the vehicle. They state, and i quote 'Due to the Data Protection Act, I (Land Rover Assist) am unable to comment in respect of assistance records prior to you becoming the registered owner'. I think this is bull dust, as the information I request is on the car not previous owner - the only information I asked for was relation to date, Fault report, outcome......

Anyway - they still stuffed it and gave me a fault PRIOR to me owning the vehicle. On the 06.02.06 the vehicle had 'Transmission and Engine System failure'.....The plot thickens - me thinks they may have have sold me a 'faulty vehicle' (returned by first registered owner)......

[muddymart]

.tough one

[Yoshi]

think this fella needs his head sorting

[Thrasher]

Report this misuse of the Data Protection Act to the Information Commissioner. This could well be a violation - gets them into more trouble :)

[wills]

hmmm, tell you what, instead of crushng it, just give the vehicle to me, i will be more than happy to take it off you then all your troubles will be gone :roll::lol:

-Will

[Brian the Sn@il]

this day and age, whatever you buy and however much you spend, it still may throw up faults.



Take a look at the Ford GT owners !! :lol:

You can spend 150K on a car and it may still have faults. But if the Dealer Manufacturer sorts it out, thats fine.

Its deep stuff to come onto Mud Club saying your are planning to crush a Range Rover Sport because it has 3 faults, in fact its nearly laughable, and i'm surprised this thread has gone on for so long !

This really is pathetic.

[Moneypit]

Had a similar problem with a different car, friday afternoon special.

I picked it up on Saturday on Sunday called out the assistance as bits started to fall off it.

It would spend friday night driving from Surrey to Yorkshire, Saturday at the dealers being repaired and Sunday driving back down to Surrey and developing a new fault.

Got the Manufacturer involved who came and inspected the vehicle and said yes it should be returned, but it is up to the dealer, not the manufacturer.

Spoke to a Barrister, who was my law lecturer about the legal resolution, goods unfit for purpose etc.

He replied, if this comes up in your exams that's the answer, but in real life, unlikely.  Too big a precedent to set etc.

So I went to another dealer told them everything and took the best deal I could.

Lesson learnt, would never buy from that group of dealers or that make of car, and when asked by friends tell them what happened to me.

But I'm over it now, and despite Moneypit spending a lot of time in the Garage, she sems to be behaving herself at the mo, I love her to bits and will probably stay with LR for some time.

If you want to get the message to LR, put the details on a piece of paper, get it checked by lawyers and hire a billboard outside LR HQ to put it on.

But get the RR fixed and get rid if you don't want it and find something you do like.

[Brian the Sn@il]

Thanks for the PM Hamster. Explaining things :)

I think that the Real problem here, is the support from Landrover and after sales care.

OK it may be second Owner, but its still under warranty, so LR should be looking after a Customer.

Customer satisfaction keeps business moving forward.

I bought a New car a couple of years back, it wasn't as good as i was expecting it to be, also it had loads of developing faults.

Dealer kept saying - They are all like that !

I got fed up in the end and part ex on and now own a Audi.
Still a few faults, that dealer cant / wont sort out.

But i'm just tired of it all now, I'm getting great service from my Nissan Dealer though :)

[Hamster]

The entire service / support situation stinks with most manufacturers I guess.

The entire issue is frustrating - anyway lets see what comes back from my legal guys now. I am hoping this new correspondance will be the information I need.

[James.Harwood]

If you are prepaired to throw 25K down the pan, pass it in my direction.

OR failing that give it to charity - Far to often the rich are prepaired to waste money just to show they have it!!!

[tomcat]

Sure they are DrMike sure they are! All people with cash are dumb asses arent they - tell you what take your aeroflot flight over to some part of Eastern Europe and live in a nice socialist regime - and you and your 'intellectual mates' can all get on your hooch and philosophise and theorise till the cows come home.

Matter is the car is garbage - I had a Range Rover Sport before and it was fine.

This is absolutely not a wind up, nor is anything I am stating non-factual. Trust me I have had the lawyers verify prior to this. At the end of the day I might not get any support - I am personally chipping £25K (which is what I am prepared to spend on legals). To some (most) this may seem madness, but when you have a young family, and one of which is disabled and you keep breaking down on Motorways and have to struggle  with cars zipping by at 90mph to get them out of the car you might have a different mind set.

The whole issue is not so much about the car, it is more about the support offered. There is 5 months of correspondance that can not be fitted in to one forum.

 shut up. :x

[TDi90]

reading this topic makes me sick with anger.
the whole fact that money is no issue in this, as you have said many a time in this thread, and you are happy to crush a 60K landy to prove a point? [Edited]? are you INSANE? go get yer head sorted out.

i dont know about you, but i can barely afford the upkeep on my pride and joy, and i dont know how many other people on here, (but i doubt not many) have 60K to throw around, and then CRUSH a car?? are you out of your mind?

if your that stupid, why dont you give the car away you F****** fool. or do what the rest of us do and fix it. sort yourself out.

[hairyasswelder]

reading this topic makes me sick with anger.
the whole fact that money is no issue in this, as you have said many a time in this thread, and you are happy to crush a 60K landy to prove a point? [Edited]? are you INSANE? go get yer head sorted out.

i dont know about you, but i can barely afford the upkeep on my pride and joy, and i dont know how many other people on here, (but i doubt not many) have 60K to throw around, and then CRUSH a car?? are you out of your mind?

if your that stupid, why dont you give the car away you F****** fool. or do what the rest of us do and fix it. sort yourself out.

 =D>  =D>  =D>  =D>  =D>  =D>  =D>
BUT  ](*,)  ](*,)  ](*,)

[Thrasher]

Guys.....owning one of these...if mine was not working I'm pretty sure I'd be just as annoyed. In fact....I'd being doing as much as I could to get someones attention.....

[TDi90]

im sorry thrasher for being so agitated by this fellow.
im sure he is upset, and fine to be, but then again, all he has to see is the amount of trouble us guys go through fixing our own landys... and all he can worry about is CRUSHING a v. nice (for me only ever a *Dream* car) because something has gone wrong....

[v8kenny]

I don't know why he doesn't just get his butler to fix it  :lol:

[Hamster]

At end of the day it is not about the car - that is the point some are missing. It is about Land Rover and the Land Rover network and how they do not appreciate the customer. Dont put a value on the car, put a value on how Land Rover and the dealer network should support all valued customers and enthusiasts. That is what this is all about, simple as that.

At end of the day if this makes someone high up and LR stand up and take notice and say 'hey this aint right' then the value of all this has been delivered.

[mark.yellow.series.3]

how can you not put a value on a 60K car?

[Fuddy as muck]

:lol:  :lol: This thread is great. Its about time a consumer confronted these high end manufacturers for sub standard service and/or vehicles. As for the stroppy "shut up's" and "f****** Fool" comments. swagger back to your dirty old cheap and probably rusty off roaders and consider what the owner of a Mercedes E class 0r 7 series BMW would be making of this Extremely poor service. Good luck with the sponsorship cause Hampster. I hope you get as much as you can AND make a point to Land Rover. I'd like to make a donation but unfortunately i'm not that rich

Darren

[hairyasswelder]

At end of the day it is not about the car - that is the point some are missing.

???? then why crush it???

I can see your point, it would pee me off, I think you just gone about it in the wrong way   :?

'Help me crush my Range Rover' to get attention????
To me it is like walking up to a man in the street and punching him in the face to get his attention when a tap on the shoulder would get a better response???

[hairyasswelder]

swagger back to your dirty old cheap and probably rusty off roaders

1974 series 3 station wagon.??????????? :?  :?  :?

Yes mine is old, too bloody right its dirty  :twisted:  and a little rusty in places, BUT I am not complaining

[bezzabsa]

Just to clarify a little -  you were sold a 'friday car' and the dealer knows this??  then CAB or similar should be able to point you in a better direction...believe me 1 crushed RR isnt going to worry Land rover, as their interest in the vehicle ended as soon as the first dealer paid for it - and also if you want to see complete 38 tonne artics full of crushed brand new RR's and Sports take a ride around Land rover just after they have done safety tests - or when they find out there is a major fault in a batch  :shock:
2nd option is cut yout losses and 'drop' the range rover and buy another vehicle - sure you'll lose money - but that will happen on ANY vehicle!

[Fuddy as muck]

swagger back to your dirty old cheap and probably rusty off roaders

1974 series 3 station wagon.??????????? :?  :?  :?

Yes mine is old, too bloody right its dirty  :twisted:  and a little rusty in places, BUT I am not complaining

Mine too. Cheap dirty and really quite rusty in places. But then its only used for a bit of fun and cleaning crap from the garden. My point was people in glass houses shouldnt cast ispersions. My main car is an 06 Vauxhall Monaro vXR (not in the same price brkt as the Range rover) but i would be mighty pee'd off not to get the best in aftersales service for my 30k (original outlay) Plus mine was also second hand. Let some other sucker take the depreciation

Darren

[v8kenny]

Thanks for the PM Hamster - despite the [throw it] taking I can sympathise with you
The problem is I can't get my head round the fact that despite spending 60 odd grand in the first place you are now willing to chuck another 25 grand down the toilet  - all for what ?  - matter of principle ?
Welcome to the real world - Landrover obviously don't give a toss about your RR and the dealer is trying it on big time - see sense man, get it fixed at another dealer or better still an independant, sell it and move on - you will lose less than you are prepared to spend fighting a lost cause                                                                        
Buy yourself another marque and I hope you have better luck than this time round
Life's too short for all the hassle - enjoy your obvious wealth and count your blessings  

Family Drat - if you don't like dirty, old , rusty off roaders and/or their owners - what the hell are you doing on here ?  
 

[TDi90]

yup V8kenny, i replied, almost the same thing to his pm - funny, great minds think alike eh kenny?

[v8kenny]

funny, great minds think alike eh kenny?

More like fools seldom differ !   :lol:  :lol:

[Hamster]

Cheers everyone, a bit of an update:

Solicitors contacted me yesterday - the Dealer abd Finance Company are now accepting the 1000 mile independent test - so this is good!

On the flip side it is tough getting the vehicle history - they just wont provide it (other than the one they sent me by mistake (where it broke down form 'engine and transmission failure' about two weeks after the first owner purchased it. It would be good to get this history, but hey you can't win them all!

Got to be happy that the vehicle is going to be assessed by an independent and their decision is binding! Might be light at the end of the tunnel yet!!!!

[Sooty]

Thank goodness you have decided not to crush it, that was breaking my heart.
On a serious note have you asked your solicitor to request the service history, they may think they can bull s**t you by saying the data protection act won't let them tell you (which is B/S as you are not asking for the identity of the owners just the history of the car) but they may respond differently to a solicitors request.
Worth a try.

[Evilgoat]

I can apreciate the frustration here BUT

LR dealers and LR are NOT the same thing. And given how many of these get borked on the factory floor, crash tests, shipping damage etc and the fact yours is paid for it will make NO difference.

I know there are issues with the newer RRs and Disco 3's and Thrasher will testify to this, but you crushing yours would make no difference to my buying one (if I could) at all. I know somoene who had a Disco V8 second hand (2nd owner) and after a year of arguing with the dealr and LR the whole thing went bang and died spectacularly. No money back, cost of car lost etc.

And they now drive a brand new RRS. You are up against brand loyalty and you wont win.

Get the car sorted, get the money back/flog it and buy something else. And I think you'll get a surprise when that goes the same way too.

[v8kenny]

Hamster
I am trying really really hard to be on your side but something is puzzling me
I have just read through the thread you have posted on LRUK site and it appears that the RR has been fixed, and has been for some time ?
Why on earth are you paying £1000 plus/month in repayments and spent £10,000 to date in legal fees for a motor that has been fixed ?   :?
I wonder if it more to do with the fact you have found out it has had previous other faults, which I presume were fixed under warranty by previous owner (who seems to be happy with land rover/dealer service given to him judging by the fact he is hardly falling over himself to help you (unless he has been given hush money     ) ), and you are peeved having forked out £65k  - buyer's remorse even ?.
If it is indeed a matter of principle you should be commended (or commited to the nearest loony bin ) - sell the damn thing - it's fixed in land rover's eyes - you have spent enough of your time and money on this
I am disapointed to see you trying to get forum members on that site to write letters to the CEO of land rover complaining of poor customer service - it's your fight - you sort it out either way
I wish you well whatever you choose to do but this is my last comment on the matter :- GET A GRIP - LIFE'S TOO SHORT !!!!!!
 :roll: