Bt home hub

[Daz800]

What a good idea from bt, a hub thats easy to set up allows you to talk and surf the web and if the person you are talking to has one then the sound is better than normal telephone.

now the draw back :twisted:
I cant unlock my disco2 with the alarm key if the thing is powered up.....unless i am right by it. (well the ad on tv does say internet security..lol).

Daz

[Yoshi]

LOL, i must admit Wanadoo were first with the idea of VOIP modem/routers over here, but the home hub is the better of the 2.

Didnt realise it interfered with the remotes though!

[Evilgoat]

LOL, i must admit Wanadoo were first with the idea of VOIP modem/routers over here, but the home hub is the better of the 2.

Didnt realise it interfered with the remotes though!

Vonage been doing it for 2 years :)

And the homehub is a useless peice of unreliable junk. I would urge anyone that has one to go out and buya REAL adsl modem/router and bin the homehub. They are unreliable and flaky as hell. I know somone who is on their fourth, my brother is on his third and I have had one catch fire.

Linksys do a really nice bit of kit that just drops in its place and use the software phone. My DECT phone really doesnt like it and they do interfere with everything.

[Nobber]

pity its from bt really.
watch your bills.
i was this close to getting home hub but when they said they wanted to set up a direct debit for 250 quid a month i backed out.
they are rude , ignorant useless people to have to deal with by phone.
thats when they dont hang up on you.
i had one girl pretend she couldnt hear me then hang up.
twas like 'can i speak to a manager please'? eeerm hello? 'hello , id like to speak to a manager please , your over charging me' 'eeerm, hello'?
'hello?' can you hear me? beeeeeeeeeeeeeep.
twice they have just hung up on me simply because they could not help me , or dident know how to help.

[Yoshi]

Not had a problem with the whole setup, i am on BT Broadband option 3, also have the BT Fusion service as well.  I have had no issues with either setup at all since i got it all.  I think it is, as with any company, hit and miss on the products, i could tell you stories like this about linksys and all the other major brands.

[Evilgoat]

As a company the service is pretty poor. I've currently been cut off

Reason, I wont pay a bill that has £80 in 'Other Charges' lumped on it and they cant tell me why.

Office move: We have 6 phone lines and an IDSN line, it took them almost 4 months to get it all right, There is no communication, thye dont talk when they dont have an answer and on two occasions I was lied to.

I resent paying £50 a quarter for a phone line I do not use save for ADSL, I have no choice in the matter either as BT will not allow anyone into MoorHill Exchange. Last excuse was that the exchange cant meet the power demands a third party would make.

BT are the best in their feild though and thats really worrying given the generally unbeleivable poor service they give. They trail behind everyone else though and they tend to come up with badly thought through and ill conceived options to catch up with the competition on the cheap. the home hub is a case in point. Unreliable, flaky, bugged and proprietry version of the standard kit everyone else uses, but a lOT cheaper. The adsl service underlying it is more expensive than the competition and it further crippled by the home-hub that cant pass line rate traffic.

They also love the whole dirty tricks thing too. my father  is on an 8Mb uncapped service and gets almost weekly calls to upsell him to their err, 8Mb home-hub pacakge thats more expensive and when you look in the small print, is also capped. So more money for Less. A side note, any ex Nynex/Videotrom/SWBell customers that went over with C&W and later NTL will know these tactics well.

Excellent examplpe of a monopoly giving us a good shafting.

I'm off to lie down now.....