I have used roadsure for the last 3 years without problems but this year they have made an absolute mess of my insurance. when I got the papers from them the details were nothing like what had been discussed on the phone and they had me on a policy specifically stating no mods were allowed after I had disclosed all my mods to them. Spoke to the woman on the phone and she reconed they cant put the mods on the policy documents because their computers wont allow it (strange from a alledged specialist) Then spoke to a bloke who sent me another different companys proposal form but they said if it wasnt back in 10 days they would cancel my cover and keep the full payment I had made, only problem is the date on the letter was 7 days earlier than the date they posted it :? .
At the moment I dont even feel confident that I am covered at all and they havent replied to me. Im giving it till the end off the week and if they dont sort it im going to the ombudsman
suffie to say I wont ever use them again