AuthorTopic: Pro-comp springs - warrenty?  (Read 581 times)

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Offline Ja1983

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Pro-comp springs - warrenty?
« on: August 17, 2007, 22:06:24 »
having clambered under the disco with a grease gun i`ve spotted a broken rear spring. As far as i`m aware Pro-comp offer a warrenty on their stuff?

  - is this still applicable if i bought them second hand on a vehicle?

whats the next step?


cheers

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Pro-comp springs - warrenty?
« Reply #1 on: August 17, 2007, 23:22:59 »
They are only under warranty if you have your recite.
One of the guys from FOG has just found a faulty shock on his motor, called them and they would replace it if he had proof of purchase.

This was at explorer UK  :wink:

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Pro-comp springs - warrenty?
« Reply #2 on: August 18, 2007, 11:14:35 »
warranty will only be with the origional purchaser i think you will find.
however, if you can prove they are in the warranty period, speak to procomp and see what they say, you never know.

Offline cherokeegraham

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Pro-comp springs - warrenty?
« Reply #3 on: August 18, 2007, 14:54:53 »
I got a replacement shock from explorer uk no problem, they didn't even ask if I had bought it from them.
Jeep Cherokee 4.0 limited. 3-4" lift, 31" Super Swampers, safari snorkel, bonnet mounted Hi-Lift jack, rock sliders, diff guard, TC guard, , Pro-comp ES9000 shocks, roof mounted spots, extended braided brake line, Prothane suspension bushes, lots of MUD!!!

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Offline Ja1983

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Pro-comp springs - warrenty?
« Reply #4 on: August 18, 2007, 18:03:06 »
hmmm, anyone got a reciept spare??  :lol:

It has been said that, given enough time, a million monkeys bashing at a million typewriters would eventually produce the complete works of Shakespeare. Thanks to the Saxo forums, we now know this to be wrong

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Offline chris.hunt22

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Pro-comp springs - warrenty?
« Reply #5 on: August 18, 2007, 18:46:42 »
I have sent my shocker back under warranty, the threads have pulled clean out of the bottom :shock:   I took it back to where I got them from and a week later they haven't even got round to sending it back yet :x  I am stuck with no Disco!  I should have just sent it back to explorer myself, I am not going to name and shame the parts people I use but needless to say I won't be using them any more!

Rant over!!

In answer to your question yes they are warrantied for life but you have to be the original purchaser and have a receipt as proof I'm afraid
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Offline markyd

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Pro-comp springs - warrenty?
« Reply #6 on: August 18, 2007, 18:56:39 »
give richard a bell at explorer uk he's who we deal with :wink:

Offline Xtremeteam

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Pro-comp springs - warrenty?
« Reply #7 on: August 18, 2007, 19:56:43 »
are you sure it is a procomp spring?

as britpart springs are a nice shade of blue which match the procomp colour as you normally get the britpart springs with Procomp shocks
Mike
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Offline clbarclay

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Pro-comp springs - warrenty?
« Reply #8 on: August 18, 2007, 22:29:48 »
Quote from: "Xtremeteam"
are you sure it is a procomp spring?

as britpart springs are a nice shade of blue which match the procomp colour as you normally get the britpart springs with Procomp shocks


Errr :?

Don't you mean Bearmach that are blue.

Rather than Britpart that tend to be Yellow (unless they are LR spec in which case they are black)
http://www.britpart.com/page.asp?MenuRef=59
Chris

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