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Offline BigSi

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Insensitive Banks!
« on: October 30, 2007, 21:26:05 »
One of the sewing groups that my mother regularly attends, unfortunately loss their treasurer a few weeks ago. They wrote a letter to the bank to inform them that due to the death of the current treasurer, a new one had been appointed and that the bank details needed to be changed.

The bank wrote back a letter stating that the changes could not be completed without the signature of the previous treasurer!!!!!

You can imagine how this made her friends feel!!! Who writes these letters? :shock:  :shock:  :shock:  :shock: :shock:  :shock:  :shock:
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Offline thermidorthelobster

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Insensitive Banks!
« Reply #1 on: October 30, 2007, 21:50:37 »
Best bet is to send the letter to the local paper.  Or, write a letter back saying "exactly how do you expect the previous treasurer, who is dead and buried, to sign the letter".  I hate banks sometimes.
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Silvery Thing

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Insensitive Banks!
« Reply #2 on: October 30, 2007, 22:10:45 »
Ask the bank to advise how best to contact the previous treasurer :?
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Offline Evilgoat

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Insensitive Banks!
« Reply #3 on: October 30, 2007, 22:50:17 »
They will normally take a death certificate. In this case given the issues with ID theft they cant just hand things over.

IIRC they cant argue with a death certificate. The letter you got would have been computer generated.
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