And they want MORE money?!??

[Evilgoat]

Got home today and found this:



The package had been thrown over/under the gate and landed not 2 foot from my door, the package was damaged from its being thrown (note fragile label) and thanks to this afternoons rain, was about 10 minutes of papier mache.

Inside was a rather rare book I ordered, thanks to the sellers quick thinking and wrapping it in a bag, it wasnt damaged past being a bit bent.

This isnt the first time with mail being treated like this and not just by this postie. We had a parcel flun the length of the garden on Monday, we've had mail stuck in the letterbox and rather than just taking it back out and putting it in again so it didnt jam, he hammered it into the box, shredding the mail and damaging the box. I've had more lost mail than I can count and I've had misdelivered mail almost continually (really 1A and 1 are different houses you moron!)

So they botch because they dont want to work contracted hours
They moan because they are being subjected to the same working conditions as the rest of the workforce.
They moan about pay levels when they are actually paid more than many skilled workers.
And they want more money.

And give service like this. Hell sack the lot of them and start over. Sure theres enough immigrants to deal with the employment vacancies

</rant>

[carbore]

To be fair to my postmen They have allways been very good and helpfull re our business (they directed post before the official direct kicked in) and my home ones are fine.

That said I have live in rural areas where people are less anonymous and I think they have less staff turnover and less dross.

[Edge]

The post around here is awful.... think the postman is setting himself up with my I.D., mail is always going missing..... They even have the cheek to set up a stand/table in the middle of town asking for peoples signatures in their support re. pay rise or something.
Theyre threatening strike action cos 12 colleagues got suspended (probably on full pay????) due to allegations of bullying.

Sack the lot and employ people who can do the job properly

All royal mail staff should be ashamed of the service they are providing.

[wingman]

I hate the way they chuck handfuls of red elastic bands all over the pavement.  Why should postmen be allowed to discard litter everywhere, when nobody else does?

[strapping young lad]

the issue of posties was discussed recently when they had their strike... i can say that the feeling on here was not of sympathy!


when i first moved in this house we are at now (sept) post came in the morning (after 9 but before 10am)

but yesterday it turned up at 4

in a brand new jag s type!

i mean are you telling me the posties are hard done by!

[GREENI]

I don't really like the post service,
and with there strikes, can easily put small business' under...
"Boo hiss boo" to them.

I'd wait for the offending postman, and call him names...

I'd say something stronger, but I would hate to get this thread locked :P

[Evilgoat]

I will be speaking to the post office tomorrow and making an official complaint.

[freelanderpx54]

During the summer I ordered some ink cartridges from www.inkandstuff.co.uk and they took a month to get from Scotland to Manchester. THe reason why?? Some <insert>in the post office had sent them via Dublin. This last week we have had no post, today we have had a weeks worth shoved through the letterbox.

Like others, I have no sympathy for the postal workers. They will destroy their jobs on their own as businesses use the private sector to do the job that they can't or more to the point won't

[Sider]

I have to admit, not having been impressed by the postal service in either Canterbury or Welwyn Garden City, it came as a big surprise to find a really professional one in Luton.

Having spoken to him when we first moved in, and told him that since I work nights, I spend the whole day at home, and having asked him to insist if there was anything that required signing or problematic, he does his utmost best to come around about 2ish (probably the end of his round), so as to let me sleep as late as possible, and he does make an effort to wake me up. When he doesn't need to see me, he normally delivers around 10, so I can honestly say that we struck oil with this chap.

On top of that, when my retired neighbour offered to collect the mail for us, the postie didn't object in the least. Back in Canterbury, we had to fill endless forms to authorise the postie to deliver next door if a signature was required/parcel too big.

[wellieboot]

To add to the increasing lack of sympathy the PO get, my posties are terrible. Forged signatures, packages left on the front door (including one rare book - i.e one of only three in existance).

As said in the post above, they're not doing themselves any favours.

I know their are more people work for the PO than just do delivering (my father worked for them for 30 years), but their 'front of house' staff really, really need sorting out.

As does the complaints proceedure, which is (family friendly forum) 'next to useless'.

Evilgoat - I can sympathise.

toodles
Boots

[Drift]

I have finally recieved a turbo today thats been lost in the post for 5 weeks also my TOR mag has turned up, yesterday, last months issue    aint the mail great  :roll:  

We have missed two dental appointments in october as the letters turned up in november  :roll:

[wingman]

It's annoying they have a monopoly, because if they were forced to compete with somebody who did door-to-door deliveries as a properly run business, their customers would last 5 minutes.  I can't think of many services where customers have to put up with shoddy service with no choice whatsoever of taking their business elsewhere, apart from maybe NTL Broadband.

[V8MoneyPit]

I have to say, we get a pretty good service at work. But then it is delivered to us while we are there. The guy we get mostly is friendly and very helpful.

The collections in the afternoon are bang on time everytime because they have to zap a barcode on the wall that logs the time. We are treated exactly as a post box would be. They cannot collect earlier than the specified time because it gets logged.

The post at home arrive sometime during the day, but it's always in the house, not hanging out the door, etc. No problem there either really.

Ultimately, it is down to the individual worker I guess.

Didn't agree with the strike action, but neither did our delivery postman.

[Welshbreed]

NTL Broadband.

Virgin Media nowdays mate. goto http://www.speedtest.net for an accurate speed test. I'm paying for 2MB's and will be upgrading to 20MB's soon, but I doubt I'll ever get what is advertised, unless something spectacular, that interests everybody but me happens throughout cardiff, at the same time

[Evilgoat]

NTL Broadband.

Virgin Media nowdays mate. goto http://www.speedtest.net for an accurate speed test. I'm paying for 2MB's and will be upgrading to 20MB's soon, but I doubt I'll ever get what is advertised, unless something spectacular, that interests everybody but me happens throughout cardiff, at the same time

Mate just went to FiOS in Calgary, and because hes on a trial of the tech is actually getting 20MBit symetrical!  :shock:

NTL are in a similar position. Yes theres Sky and BT but neither offer the same package and value all from one company with the ease that they do.

I'd love to ditch them but BT still havent shown up to install the line 6 months after the date!

[Edge]

http://www.speedtest.net

2.7mb with BT, although they led me to believe i'd be getting close to 8mb when i signed up to a 12mth contract.

[Welshbreed]

currently getting 623kb per second (just over quarter what Im paying for)

[SteveGoodz]

It's annoying they have a monopoly, because if they were forced to compete with somebody who did door-to-door deliveries as a properly run business, their customers would last 5 minutes.  I can't think of many services where customers have to put up with shoddy service with no choice whatsoever of taking their business elsewhere, apart from maybe NTL Broadband.

I agree that monopolies tend to lead to poor service. You only have to look at BT to see what effect real competition does to business practices.

However, door to door mail deliver is not something that any of the (so called) competitors to Royal Mail are interested in. Indeed, when they were negotiating the terms of the operating licenses the regulator had to remove that element of the business to get any of them to actually make a bid. Setting up a rival delivery service would cost so much that the postal charge even for a letter would be between £2.50 and £3.00, next day delivery would be limited to large cities and towns and deliveries to remote areas (e.g. Highlands of Scotland) would be 3 to 5 days (figures provided to the regulator by both DHL and TNT).

If your business uses TNT, DHL, Business Post or any of the other alternative mail companies you should know that final delivery to private households and about 98% of business addresses is still done by Royal Mail.

Instead of complaining that they don't deserve more money because the odd postie doesn't perform the way you expect consider that if they were paid more they'd be able to recruit more conscientious personnel and the service would improve. And one final shot; why is it that the regulator only regulates Royal Mail and not all of the mail companies?

Just a thought  :D

[Ja1983]

2 and a half words...

mud-club express!! :lol:

[barnhill4x4]

No problems with ours at all and cant say there ever has been in the 10 odd years we have lived here.
  The guys in the sorting office are good too, they see the Disco or Range rover pulling in and get my parcels ready so when I walk through the door they are on the counter waiting for me! If they have not seen me driving in they apologise for not having the parcels ready!!!!

[wingman]

Instead of complaining that they don't deserve more money because the odd postie doesn't perform the way you expect consider that if they were paid more they'd be able to recruit more conscientious personnel and the service would improve. And one final shot; why is it that the regulator only regulates Royal Mail and not all of the mail companies?

Just a thought  :D

I'd cheerfully pay a lot more for a better service.  Maybe not £3 for a letter, but I have no objection to paying 50 or 60p.

[Bouncy]

in 2000 there was an amenedment to the legsislation and the new post office act which made provision for other providers to be able to carry post and packages over the value of 50p.
The Post office was to hold the momopoly on all postage under 50p.

Atthe same time our friends in the civil service also decided ot spend £xm on renaming and rebranding the post office to Consignia... lets bust a perfectly good branding screw up .

Bizarrely enough the deregulatio of the post office did not cause a wave of companies keen to take on the task and run a nationwide postla service at a loss leader.

The reason I know this is because I had an interview with the policy dept al those years ago.

As for personal experience... i have had posties who have done origami with my post . however my postie here in Norfolk is fabulous. If he has a parcel for me he will wait till he sees my car on the drive or even drive back to drop it off. Like any job in the world there are those who are excellent and those who are useless.

I can completely sympathise with those who have posties who can't read or are useless. i intend to be extra nice to mine in order to ensure his exceptional service.

[GREENI]

I had some post at work today, 100 charity ride entry forms, they were posted in September  

[electricbluebadger]

Our local postie is superb, always courteous, will stop and chat if you want, nevr ever a mail problem and even packages that need signing for get left in the front shed as thats what I asked him to do....

Sorry you all have problems but it seems we are the exception


However I think thats a reflection on our postie rather than the money grabbing monopoly that employs him... some people do take pride in their job.. a rare few at that.

Cheers Steve