im amazed and find it hard to believe that he got a refund as i had no joy at all when i had several problems with a range rover a few years back, land rover are only after your money and thats that, there customer serviceis crap and thats a fact.
i just cannot understand why there are so many problems with new landrovers, my mate has them (brand new ones) in his placeall the time with electrical problems, you just do not get that with jap stuff.
that said, id only drive around in a land rover, and still do, and just couldnt bring myself to buy jap.