Mobile phone advice

[bensonsnuts]

 Any advice welcome...
                            I'm just coming to the end of an 18month contract with 3 . Due to their consistantly terrible service I want to change providers .
 I phoned up on the 22nd of Jan to give notice and ask for a pac code . The nice lady told me that as my contract didn't finish until the 28th of Feb , I could have the code which would be valid for a month , but I would need to pay for the extra week.
 I was ok with that.
So I buy a phone from mobiles2yourdoor with vodaphone as the call provider . I ring phones2go to activate my account only for the operator to inform me that Vodaphone will not accept my PAC code 
 So I ring 3 to tell them I can't use the code and they now tell me if the code is not used , I need to give them a new 30 days notice . So at the moment I am paying for 2 phones and am not happy with either of them .
 Options I have thought of so far ......... send the vodaphone back unused and cancel the contract as I am within the 7 day cooling off period.
 Tell 3 to get stuffed and instruct my bank to refuse any requests for funds by 3 ........Not entirely certain I would get away with this one.
 I've already asked 3 to put my contract on the minimum package and they managed to reduce it from £30 to £25 
Can I port my pac code onto an old payasyougo number and expire my contract that way ?

 Trying not to be rude as I have steam coming out of my ears 

[L90OOK]

3 are really bad at this

You should have your correct PAC code & not have to pay for a new one.
Ask to speak to someone at 3 who understands ENGLISH...I hate there call centre!!

If you are getting nowhere tell them you are going to inform OFCOM.

You can put your phone to PAYG keeping the same number they will probably send you a new sim.

Personally I have found better deals if you port your number rather than a new contract.

Enjoy!  :roll:

[karlo]

I deal with Vodafone directly, I wouldn't deal with any franchise now as you can talk to Vodafone and get deals on upgrades, most phone company's have the 30 day clause try contacting Vodafone about the pac code you have been given.

[V8MoneyPit]

I had trouble with 3 when we tried to move my sons phone from them. Major aggro. But not as bad as when we tried to register a phone with Orange.... that was a total farce!

I've always stuck with Vodafone. Never had any trouble. As said previously, contact Vodafone direct. You should find a number on their web site. I'm confident they will do their best to help. After all, they are wanting your business.

[Thrasher]

I've been on most. The oddest one I have is my car phone - had the number for some 14 years now (transferred from analog...). It is an O2 sim, the bill is provided by Vodafone and my original contract has an Orange (Hutchison) logo on it .... go figure ;-)

[bensonsnuts]

Sorry 1st post should read mobiles2yourdoor as the retailer not phones2go ......I've changed it now ......bloody phone companies ....make my head spin  
 I spoke to vodafone who were pleasant and English  :dance: but couldn't use my PAC as it has to be entered at point of sale .
 Rang mobiles2yourdoor and found they don't have anywhere on their internet form to use a pac code . So it is going back  :doh:
Just need somebody to stick a bomb under 3 now and I'll be happy  

[V8MoneyPit]

I spoke to vodafone who were pleasant and English  :dance: but couldn't use my PAC as it has to be entered at point of sale .

That surprises me. I'm sure we have bought phones and then rang the PAC code through when we received it from the previous provider.

[littlepow]

That's a load of rubbish. You can transfer a number at any point, just means 5 mins admin for vodafone. There just being lazy gtis! 

[richo]

I had this with vodaphone last year .It's the law if they give you a pac code and you don't use it they have to keep your account open for a mouth.I was never told this and i was never sent any info ethier.I think it mobile providers way of getting more cash out of you.There just on the take.
I left vodaphone and am now with orange and all seems good at the moment.