RAC

[henryandlesley]

Well i have just got off the phone from rac to ask me was i happy with the way they responed to me broke down and the service i had.
The service was A class i was home with in an hour and was in full contact with their petral and recovery which I have told rac that I will be recommending their services to everyone who I know

[MuddyMike]

I suppose they must get it right occasionally. I for one will never use them again as they refused to respond to my wife because they could not find the street she was in on the map despite it having been there for over 20 years.

Mike

[Yoshi]

Well i already use RAC, but i wouldnt recommend them at all.

In fact i wouldnt recommend any of the companies cos they are all awful. 

Its just a choice of choosing the lesser of the evils.

[thermidorthelobster]

I'm with Badgers.  I used to be with ETA and they were amateur.  Then moved to the RAC and had endless hassle with them on the one occasion I needed to call them out.  It boiled down to totally inadequate systems.  When your job is to recover broken down vehicles, it'd be nice to think you'd have a system in place which would actually allow you to recover broken down vehicles effectively.  I finally got recovered on the fourth attempt, many hours later.

[Rich_P]

Four recoveries back to this household in 14 months, no problems, recovery turns up within the hour as it should and off we go.  I can say only good things about Greenflag's home recovery service.

[Range Rover Blues]

I'm in Green Flag indirectly because I'm with the caravan club.  The only recovery that will fetch me back with a trailer breakdown as well as a car, that will recover a caravan over 17 feet and as a bonus, they will recover me on holiday and if the car  can't be fixed will pick me up and take me home again at the end of it.

[carbore]

I get AA free with my bank account.

They have recovered my Elise a number of times. ONce from a garden centre very close to outlann park circuit, and once from under a big sign saying "welcome to Silverstone"

An their roadside people rescued my wife who didnt realise that red on the Freelander derv guage means NOW!!!

[bravo669]

the AA and RAC cant find Lacock in Wiltshire despite it being a tourist location!they only seem to work on post codes which arent always available. if you give them a grid reference they get ever so confused!!

[bravo669]

i told them the road number an me approx position on it and she still wasn't having it. i ended up running to the red lion in the village to get their post code an met the aa bloke there. maybe it was a duff operator?

[tack43]

I use AutoAid. I've had at least 3 no hassle recoveries. They are quick on repayments and only £30 per year!

[muddyjames]

I'm in Green Flag indirectly because I'm with the caravan club.  The only recovery that will fetch me back with a trailer breakdown as well as a car, that will recover a caravan over 17 feet and as a bonus, they will recover me on holiday and if the car  can't be fixed will pick me up and take me home again at the end of it.

Ditto except for I am with RAC and get caravan covered for a discount on policy because I am with camping and caravanning. RAC  have even come to a field in the middle of no where which was a camp site and drove on the field and I gave them directions to the site. can only praise RAC.

[Disco Matt]

I'm in Green Flag indirectly because I'm with the caravan club.  The only recovery that will fetch me back with a trailer breakdown as well as a car, that will recover a caravan over 17 feet and as a bonus, they will recover me on holiday and if the car  can't be fixed will pick me up and take me home again at the end of it.

Ditto except for I am with RAC and get caravan covered for a discount on policy because I am with camping and caravanning. RAC  have even come to a field in the middle of no where which was a camp site and drove on the field and I gave them directions to the site. can only praise RAC.

Much the same here - parents are members so all the family fleet is covered. I agree on the postcode problem - on the one occasion that I needed to use them they didn't seem to be able to tell me where the recovery driver was coming from so I could give directions along the lines of "get onto this road in this direction, I'm about two miles west of this village". In the end they put me through to the driver, as he was a local too it wasn't a problem!

[Saffy]

RAC have been good for me last few years, and I only call  (score of 5 at moment ) them when needed a recovery home, everything else I should be able to sort myself. I understand why and have to live with the big waste of time where they send out a tech first before taking my word and send the low loader I requested.

I agree these organisations do use a system of location which is could be improved upon. Them being able to handle an OS grid reference would be big help. The fact that man hole covers have a reference number on them which can be pinpointed within a few feet could be one alternative location method (if only utility companies shared their database).