pc problem

[beast5680]

I have a small problem with my pc :roll: my antivirus thing popped up and said it had caught a trojan virus on my pc but couldnt repair it so it qurantined it, i cant see anything not working but now the computer connects to the internet as soon as it fires up with out telling me its connected and the aol(yes yes i can hear the sniggers) program says its not connected  thing is i cant get it to disconnect unless i pull the wire out the wall


aaaaaaaaaarrrrrrrrrggggggggghhhhhhhhhhh i hate computers ideas please

[auf_wiedersehen_pet]

The problem is caused by the knob on the mouse!

 :-# :-# :-# :-#

[Range Rover Blues]

You might want to check the settings for the internet service, it might have reconfigured your connection to go to another server.  Are you on dial-up? if so I'll bet it's an expensive call

[Mark_Solesbury]

Are you still having issues?

[TechnoTurkey]

Can I have a bit more info about your set up and I'll have a go for you.  Could do with knowing what operating system you are using (i.e. XP Home), what Anti Virus you are using (i.e. Norton) and what Trojan it claims you have been infected by.

Should be pretty easy to sort.  What also may be worth a try (and is often overlooked and underated) is the System Restore facility within the Help and Support Centre - you could try using this tool to revert the computer back to a point in time before the problem started.

[James.Harwood]

There are a coulpe of usefull programs you may want to download and run, CCleaner (www.ccleaner.com) and Adaware (www.lavasoft.com).  One nasty little sideaffect of viral infections is the bits left behind that the AV's don't pick up.

Good luck and any problems try a big hammer, it works on the Landrover.

Don't be tempted to run 2 bits of AV software at the same time, it makes things worse!

[Mark_Solesbury]

Can I also add...

Spyware Blaster http://www.javacoolsoftware.com/spywareblaster.html
super anti spyware (Sounds rubbish - Isnt.) http://www.superantispyware.com/

[beast5680]

Hi again, I have windows xp running with aol as my isp ( oi stop laughing [-X ) i cant now find a reference to the trojan virus as my norton software wont let me look at quarantined items now :shock:
aol is broadband and appears to work correctly apart from it connecting itself to internet unless i pull the plug?

[Disco Matt]

The self-connecting part would suggest to me that there is a trojan of some sort in residence - they tend to phone home and will be trying to ensure they have an internet connection to do so.

[beast5680]

hmmm thats the bit that worries me so i need to look at how to make it stop connecting then :-k

[Mark_Solesbury]

Hey

Have you run all of the things in this thread?

Do you want me to have a look?

Its up to you...

If you do, run this and PM me the ID and password - It will only work once, and is very secure. I use it at work (Fujifilm UK)

http://www.teamviewer.com/download/TeamViewerQS.exe

[strapping young lad]

are you positive it was your AV kicking off not this..

http://www.2-spyware.com/remove-antivirus-2009.html


which in itself is a virus/trojan call it what you will

i got caught out once. never again bar steward