Mud-club
Chat & Social => The Bar - General Chat => Topic started by: Manicminer on January 04, 2006, 20:42:14
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http://news.bbc.co.uk/1/hi/england/south_yorkshire/4580420.stm
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what can you say?
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Whooops? Bad Publicity Again? :shock:
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It was in The Sun today as well.
Paul
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disgusting :evil:
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They're going down.
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hate the AA anyway, miserable sods :twisted:
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Could have been worst could have been talking to a call centre in delli
but just typical of the level of service you get from faceless corporations
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THE AA is not as it used to be due to these people
http://www.cvc.com/home/
they bought the company in 2004 and promptly made it what it is with cuts in staff and vehicles so they can sell it on at a great product in 2 or 3 years time
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Having worked for ther AA it was a great organisation note "great" when it was a stand alone company employees considered it not a job but membership of a club and put people 1st.
This was until it was aquired bya corpoation that also own british gas in my opinon having been there at the time it all wnet down hill from there long before it was sold on again.
Just an insiders view (don't work there no more)
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Without even reading the link, I can guess it's about the member who died & his family asked for help in moving his car??
They really cocked it up over the human side of this, it might be (slightly)understandable if it was a computer generated bill for membership,but not an over the phone conversation
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The joy of the breakdown services, they are all the same and thoes of us with older vehicles are stuck with whatever one of them we use, most won't cover older vehicles unless you are already a member. not good for Landrover owners!