Mud-club
Chat & Social => The Bar - General Chat => Topic started by: snezza69 on August 29, 2006, 18:35:59
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What companies do you use for recovery (if any), what are they like?
I am with a German company ADAC who cost €80 a year.
My recent trip ended up in a breakdown (you may have seen the thread) in France.
Recovered 3 times in 2 days (twice for the proplem in the earlier thread) and the other to replace a drive belt that went without warning.
When on the third recovery (Sat night), there were no mechanics available until Mon, they put my wife, Son and I in a good hotel 2 mins walk from the beach in Biaritz for 2 nights.
When I told them I needed to get home to work, they forked out and flew us home. :D
Then as the mechanic cannot find a problem, they have now said they will get the car back home (900 miles)
All from outside the country.
I understand I will be able to keep them even with a UK address!
If I find out for certain, I will let you know as the closest in the UK I could find was RAC who for £250 a year are only willing to cover me for 7 days at a time in Europe!
God don't you just love rip off Britain!
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I have both rAC cover, and because the defender is under warranty i'm also covered by Landrover assistance too :)
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I've got cover from GEM Motoring Assist. It's a pay and reclaim service - you call them out as normal, pay for the recovery on your credit card, and claim back. But it was £60-odd a year instead of £140 for RAC cover, and they were pretty efficient when SWMBO called them out.
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After nearly 20-years with the RAC (including a few years with ARC affiliation which meant recovery from ARC events!) I moved across to Brittania Rescue a few years ago and haven't regretted it.
For £80.50 my wife and I have her car covered for any driver, we both have personal cover (any vehicle we are in is covered which is handy as we own several vehicles between us) and that includes home recovery & homestart with no age restrictions on the vehicles
When the 90 had to be recovered one Sunday evening last year I had it taken home but the next day when I spoke to my local dealer they said to take it over as the work was probably covered by warranty (it wasn't) but Brittania came out and loaded the LR onto another transporter and deposited it at the dealers for me, two trips for one breakdown which sounds good to me.
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I'm with britania recovery had to call them out twice in two days over last fortnight (altinator wentt) and cant fault them.
The only slight niggle I had was second time they send a standard tow truck for a disco - to be fair at least they sent someone.
Been in the AA before and that got canceled as they left SWMBO in the snow with out 3 kids for 5 HOURS without sending a truck - when we complained they offered us .... 1 months free membership
They where told where to stick it :evil:
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I also moved from RAC after 20+ years when they wanted a ridiculous amount to cover the Discovery for a trip to France - I think it was something like a 30% premium due to it being an ancient R reg. I went for the Britannia Deluxe cover which gets me & wife cars covered in Europe as well as UK plus they take on any age vehicles & I got 15% off through my Amicus membership - so bit of bargin really.
Neil
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I've got cover from GEM Motoring Assist. It's a pay and reclaim service - you call them out as normal, pay for the recovery on your credit card, and claim back. But it was £60-odd a year instead of £140 for RAC cover, and they were pretty efficient when SWMBO called them out.
Yep, I use this lot and on the 1 occassion I needed to use them they were great and paid up my claim in less than a week.
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I'm with Greenflag, which comes with my Barclays Bank account.
Had to upgrade to the Premier bank Account but at £13 a month, was cheaper than getting seperate Breakdown cover.
Had an incident at Christmas where I was covered by RAC, AA and Greenflag, but they would only tow me ten miles! Not much use when I was 150 miles from home.
Still have RAC as the metro is insured through them.
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I run my own :wink:
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im with the csma/Brittania rescue and theyve always got to me with in 20 min which was good.
was with the AA when i first started driving but after 4 hours waiting in a lay by on the A1 at the end of november my dad drove the the 100 miles or so and towed me back so that would be a total of about 4 1/2 hours of waiting!! still dont know to this day if they ever actually turned up !!
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RRR and I are both with the caravban club's mayday or whatever it's called. Very cheap and thge only crew who will recover the car and caravan given it's size. Important as both of us tow with an Auto which you can't recover by towing it and our vans are a bit on the big side.
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I run my own :wink:
Likewise, for the landys, its a case of one call to my mate and out with the trailer, or parts as necessary, the car has full AA cover
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csma/Britannia Rescue every time for both of our cars.
Always polite and helpful when you ring up, and have never taken more than 30 minutes to attend, even on a Bank Holiday.
I spoke to one of the directors of the local recovery company recently and he told me about how they rate call outs from the different companies. They go on who pays them quickest and not neccesarily the most, and unbelievably, who has the better clients! Guess who they rated best and therefore give precident too:
Britannia Rescue.
They pay them normally within 30 days of invoice, rarely have problems with their instructions, and hardly ever have a problem with the clients!