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Chat & Social => The Bar - General Chat => Topic started by: landyman37 on December 17, 2007, 19:54:51

Title: BT Hub
Post by: landyman37 on December 17, 2007, 19:54:51
Is anyone using their BT home hub? Mine keeps disconnecting itself.
Title: BT Hub
Post by: Yoshi on December 17, 2007, 19:59:50
Mine was doing that the other night, ring 08456007030 and tell them, they will get you to reset the hub and do a line test.

Its something to do with the exchange having issues and the home hub not picking up the correct speed.
Title: BT Hub
Post by: ChrisV8 on December 17, 2007, 20:00:24
:) Yes. mine does that now and again for no apparent reason, are using wifi cos I found that was useless have now hard wired everything and it's much better.
Title: BT Hub
Post by: UDTrev on December 17, 2007, 20:02:50
From my experiences (on my 2nd, the 1st was replaced), it's a great pile of doggy does  :x  :x

It reboots itself just when you need it - ho hum  :shock:  :shock:

I have the phone too, that's dead in the water after each reboot

I have heard that this is due to a dodgy release, but Bleedin theives aint gonna admit that.

The way my 2nd is going I am going to curry it and send it to a call centre near Gupta  :roll:  :roll:
Title: BT Hub
Post by: ben_haynes on December 17, 2007, 20:11:45
yes we used one it did this so we changed it for a NetGear one much better
Title: BT Hub
Post by: landyman37 on December 17, 2007, 20:18:06
Quote from: "UDTrev"
From my experiences (on my 2nd, the 1st was replaced), it's a great pile of doggy does  :x  :x


The way my 2nd is going I am going to curry it and send it to a call centre near Gupta  :roll:  :roll:


Shall we split the p&p and send them back together  :lol:
Title: BT Hub
Post by: landyman37 on December 17, 2007, 20:19:01
Quote from: "ben_haynes"
yes we used one it did this so we changed it for a NetGear one much better


Just change from a net gear good job i still have it eh?
Title: BT Hub
Post by: Disco Matt on December 17, 2007, 20:38:02
Mine has done it once - it reset itself and lost all my settings (I changed the network ID, passwords, and security codes).
Title: BT Hub
Post by: DEANO3528 on December 17, 2007, 20:56:48
Thanks for posting that. Getting tired of Orange rip off and was going to change to BT. To be fair I do have a netgear firewall router so if the hubphone is useless then i might still go for BT and use that.
Title: BT Hub
Post by: crazymac on December 17, 2007, 22:37:23
I've had the hub since April with no problems at all :D
Title: BT Hub
Post by: DEANO3528 on December 17, 2007, 23:01:10
So possibly a bad batch
Title: BT Hub
Post by: waveydavey on December 18, 2007, 09:38:25
Try cancelling it: We are emigrating so full cancellation.

I tried to transfer the broadband to my dad's number but that is overload for them; somehow I feel an extended discussion on penalty charges coming up.
Title: BT Hub
Post by: V8MoneyPit on December 18, 2007, 17:06:38
We had no end of trouble with ours at work. Binned it and bought a Linksys. No trouble at all with that.

We have subsequently established that the BT ones are very much at the budget end of the market.
Title: BT Hub
Post by: old joe on December 18, 2007, 17:11:07
no problems with mine.

Dazza
Title: BT Hub
Post by: auf_wiedersehen_pet on December 18, 2007, 18:58:39
Quote from: "crazymac"
I've had the hub since April with no problems at all :D


We've had it since September 2006 - excellent!!

 :lol:  :lol:  :lol:
Title: BT Hub
Post by: DEANO3528 on December 18, 2007, 22:54:14
So it does seem to be a batch problem then.
Title: BT Hub
Post by: Evilgoat on December 19, 2007, 14:26:12
Brother has been through 4 in a year, the 2-wire things arent much better either.

Get a decent firewall package and an adsl modem, eg Smoothwall Express and a Linksys ADSL2MUE or just throw the lot and gte a proper router thats not horrifically cost reduced.

BT Homehub is a horrible bit of kit, plasticy, skimped on a lot of the components, poor filtering, not enough memory to work and its a bodged/hacked Linux install thats relaly not too stable. There are also security issues with a LOT of the OEM modems, especially BE and Orange units.

The 2-Wire things dont work with a lot of wireless kit and are unreliable too.

The BT Voyager unit is a bit bit better.

Linksys kit seems to be pretty bombproof, as do the netgear units. Have one here used as a wireless access point with no issues.

Wannado wedge seems to work ok, better with a firmware upgrade and unlocked.
Title: BT Hub
Post by: Wireless on December 19, 2007, 20:31:36
I do remember some story about one of these BT Hubs actually catching fire, apparently they are prone to overheating and subsequently rebooting when the temperature makes the hardware fall over.

I consider them a fire hazard, they may look the business but I wouldn't touch one with yours.

Netgear are usually good, but I have had two DG834's actually overheat and fail, just outside warranty.

I currently have a Dlink DSL-524T with CAT-5 to a Netgear WAG102 Access Point in the loft, running on 5.5GHz Wireless A only (40mW), had too many problems with the local hacker breaking into my 2.4GHz Wireless G (100mW), so now he can't find me, and if he got hold of Wireless A I'm probably too far away now due to the lower signal penetration of 5GHz.

I just need a Cisco Router with ADSL2+ that supports VLAN and I can then run VLANs over WiFi (WAG102 supports VLAN), with the wired network on a separate VLAN for my NAS.

Hang on...wrong forum, sorry guys  :oops:
Title: BT Hub
Post by: Sheddy on December 19, 2007, 20:43:50
I've just used the BT hub as ballast in my boat.  I've replaced it with a layer2 managed POE switch running dual dlink G604t's to provide access solutions running data and VoIP over a single cat5 install.
Title: BT Hub
Post by: Evilgoat on December 19, 2007, 22:09:52
Quote from: "Wireless"
I do remember some story about one of these BT Hubs actually catching fire, apparently they are prone to overheating and subsequently rebooting when the temperature makes the hardware fall over.



What I said, I have one at work where the adsl circuitry is just big black char mark on the board.

Belkin kit suffers the same way, and more annoyingly, in both cases the fix takes a whopping 50p to do :( The Belkin was worth modifying, the free junk isnt.
Title: BT Hub
Post by: tomcat on December 20, 2007, 01:01:13
Quote from: "Evilgoat"
Brother has been through 4 in a year, the 2-wire things arent much better either.

Get a decent firewall package and an adsl modem, eg Smoothwall Express and a Linksys ADSL2MUE or just throw the lot and gte a proper router thats not horrifically cost reduced.

BT Homehub is a horrible bit of kit, plasticy, skimped on a lot of the components, poor filtering, not enough memory to work and its a bodged/hacked Linux install thats relaly not too stable. There are also security issues with a LOT of the OEM modems, especially BE and Orange units.

The 2-Wire things dont work with a lot of wireless kit and are unreliable too.

The BT Voyager unit is a bit bit better.

Linksys kit seems to be pretty bombproof, as do the netgear units. Have one here used as a wireless access point with no issues.

Wannado wedge seems to work ok, better with a firmware upgrade and unlocked.
 er how do you know all of this do you work for which mag?  had a belkin router not to good allways haing to reboot have now got bt home hub running ok not had to reboot at all in 9 months :D
Title: BT Hub
Post by: Evilgoat on December 20, 2007, 10:15:04
Quote from: "tomcat"
Quote from: "Evilgoat"
Brother has been through 4 in a year, the 2-wire things arent much better either.

Get a decent firewall package and an adsl modem, eg Smoothwall Express and a Linksys ADSL2MUE or just throw the lot and gte a proper router thats not horrifically cost reduced.

BT Homehub is a horrible bit of kit, plasticy, skimped on a lot of the components, poor filtering, not enough memory to work and its a bodged/hacked Linux install thats relaly not too stable. There are also security issues with a LOT of the OEM modems, especially BE and Orange units.

The 2-Wire things dont work with a lot of wireless kit and are unreliable too.

The BT Voyager unit is a bit bit better.

Linksys kit seems to be pretty bombproof, as do the netgear units. Have one here used as a wireless access point with no issues.

Wannado wedge seems to work ok, better with a firmware upgrade and unlocked.
 er how do you know all of this do you work for which mag?  had a belkin router not to good allways haing to reboot have now got bt home hub running ok not had to reboot at all in 9 months :D


Work for a internet security firm :)
Belkin needs heatsinks added to the regulators OR take the top off, srill it and fit a PC case fan. Also if it sthe model I think it is, latest firmware fixes this issue. I went through 4 NTL boxes before I twigged it was the router.

Deal with a lot of people suffering at the hands of these boxes so we have a good list of whats good and what to give up on.

For example, if you are setting up VPNs, dont go near Linksys or Netgear, especially the latter.

While most Alcatel stuff sucks, the Speedtouch 610 rocks

Struggling with a Speedtouch modem, user a Sagem F@st 800
Title: BT Hub
Post by: Wireless on December 20, 2007, 18:52:04
Quote from: "Sheddy"
I've just used the BT hub as ballast in my boat.  I've replaced it with a layer2 managed POE switch running dual dlink G604t's to provide access solutions running data and VoIP over a single cat5 install.


Why two G604T's?  Doesn't the G604T support virtual server mapping, which would allow data and VOIP service solutions using a single G604T over one WAN link?

Maybe you have built some redundancy in the set-up for resilience purposes, but this doesn't explain why you only have a single Layer 2 switch and single CAT-5 connection.  This would seem to counter the hardware redundancy.

Unless the solution was designed only for access bandwidth, and not resilience.

Forgive me if I'm barking up the wrong tree.
Title: BT Hub
Post by: Yoshi on December 20, 2007, 19:13:44
Quote from: "Evilgoat"
Brother has been through 4 in a year, the 2-wire things arent much better either.

Get a decent firewall package and an adsl modem, eg Smoothwall Express and a Linksys ADSL2MUE or just throw the lot and gte a proper router thats not horrifically cost reduced.

BT Homehub is a horrible bit of kit, plasticy, skimped on a lot of the components, poor filtering, not enough memory to work and its a bodged/hacked Linux install thats relaly not too stable. There are also security issues with a LOT of the OEM modems, especially BE and Orange units.

The 2-Wire things dont work with a lot of wireless kit and are unreliable too.

The BT Voyager unit is a bit bit better.

Linksys kit seems to be pretty bombproof, as do the netgear units. Have one here used as a wireless access point with no issues.

Wannado wedge seems to work ok, better with a firmware upgrade and unlocked.


The wanadoo wedge, the orange units and the bt homehubs are all Inventel and all basically the same stuff in different shells.
Title: BT Hub
Post by: Evilgoat on December 20, 2007, 19:27:17
Quote from: "BadgersRover"

The wanadoo wedge, the orange units and the bt homehubs are all Inventel and all basically the same stuff in different shells.


Wrong

Homehub is an Alcatel unit, Orange and Wannado are Inventel.
Title: BT Hub
Post by: crazymac on December 20, 2007, 20:30:43
I think its safe to say

Help, I'm lost :(stoopid):
Title: BT Hub
Post by: Yoshi on December 20, 2007, 21:27:15
Quote from: "Evilgoat"
Quote from: "BadgersRover"

The wanadoo wedge, the orange units and the bt homehubs are all Inventel and all basically the same stuff in different shells.


Wrong

Homehub is an Alcatel unit, Orange and Wannado are Inventel.


Actually your half right, i have 2 in front of me, the original homehubs are inventel, the new homehubs are Thompson - which is basically alcatel.
Title: BT Hub
Post by: Evilgoat on December 21, 2007, 13:23:46
Quote from: "BadgersRover"
Quote from: "Evilgoat"
Quote from: "BadgersRover"

The wanadoo wedge, the orange units and the bt homehubs are all Inventel and all basically the same stuff in different shells.


Wrong

Homehub is an Alcatel unit, Orange and Wannado are Inventel.


Actually your half right, i have 2 in front of me, the original homehubs are inventel, the new homehubs are Thompson - which is basically alcatel.


Ok, whatever. Its academic anyway.
Title: BT Hub
Post by: landyman37 on December 21, 2007, 18:47:07
Quote from: "crazymac"
I think its safe to say

Help, I'm lost :(stoopid):


I too am lost

since i 1st asked it seem`s to be ok now.

Only seems to go off if the phone rings.

Thanks for all your help.
Title: BT Hub
Post by: Sheddy on December 21, 2007, 22:32:16
Quote from: "Wireless"
Quote from: "Sheddy"
I've just used the BT hub as ballast in my boat.  I've replaced it with a layer2 managed POE switch running dual dlink G604t's to provide access solutions running data and VoIP over a single cat5 install.


Why two G604T's?  Doesn't the G604T support virtual server mapping, which would allow data and VOIP service solutions using a single G604T over one WAN link?

Maybe you have built some redundancy in the set-up for resilience purposes, but this doesn't explain why you only have a single Layer 2 switch and single CAT-5 connection.  This would seem to counter the hardware redundancy.

Unless the solution was designed only for access bandwidth, and not resilience.

Forgive me if I'm barking up the wrong tree.


The solution uses 2 broadband lines, one dedicated to VoIP and the other to Data, hence the use of twin routers.  By using the layer2 managed POE switch I can use both data and VoIP over the single cat5 install and keep all data and VoIP packages separate.

The reason for doing it this way is that it enables me to use 2 businress broadband connections, 1 is dedicated to data and the other is dedicated to the VoIP telephone system.  I have no problems with using 4 phones simultaniously and a large data download does not interfere with the calls.

The bottom line  -  it works!  4 phone lines and broadband is costing me around £100 per month with all local and national calls taken into account, plus I save aroung 40-60% off of all other calls.  technology saves a fortune when used correctly! :)

(The BT hub is still poo though!)
Title: BT Hub
Post by: UDTrev on December 21, 2007, 23:02:43
Quote from: "Sheddy"


(The BT hub is still poo though!)


It's a fecking nightmare, I had 7 reboots yesterday from my hub  :evil:

Bt are using Home Delivery to send me a CD to reset the damn thing (it's a replacement) and they are a real swine to get hold of - calling 5p a min with 20 minute plus to get through is not my idea of fun, my wallet aint impressed either.

If this reset doesn't work I will considering making HH curry, perhaps with call centre cretin topping  :evil:  :evil:  :evil:  :evil:
Title: BT Hub
Post by: gtomo2 on December 22, 2007, 22:37:14
Had my bt hub for a good while now must be close to 12 months and not had any problems with it going off line or anything. Must be a one off :lol:
Title: BT Hub
Post by: Kaneda on December 22, 2007, 22:39:46
I'm glad they are sending it, the CD that is, I had a problem connecting to the internet and they said "if you download this file....". I hung up. Idiots!
Title: BT Hub
Post by: Wireless on December 23, 2007, 03:30:22
Quote from: "Sheddy"
The solution uses 2 broadband lines, one dedicated to VoIP and the other to Data, hence the use of twin routers.  By using the layer2 managed POE switch I can use both data and VoIP over the single cat5 install and keep all data and VoIP packages separate.

The reason for doing it this way is that it enables me to use 2 businress broadband connections, 1 is dedicated to data and the other is dedicated to the VoIP telephone system.  I have no problems with using 4 phones simultaniously and a large data download does not interfere with the calls.

The bottom line  -  it works!  4 phone lines and broadband is costing me around £100 per month with all local and national calls taken into account, plus I save aroung 40-60% off of all other calls.  technology saves a fortune when used correctly! :)

(The BT hub is still poo though!)


You've not quoted the bandwidth of these broadband connections, but assuming business ADSL with 512kbit uplinks.

Depending on the VOIP coding algorithm currently in use being the worst, ie. G.711 (80kbit per line), then this would support 6.4 phones simultaneously per WAN link.

Changing your VOIP coding algorithm to the lower bandwidth intensive ones, ie. G.723.1 (16.27kbit per line) or G.726 (48kbit per line) would support between 10.6 to 31.4 phones simultaneously per WAN link, or allow one WAN link to support all your data downloads and your current 4 VOIP telephones simultaneously; halving your monthly outgoings on broadband.

If the current setup works thats great, you might be uploading lots of data and need the 512kbit uplink on the second WAN link, but if the data is mainly coming down to your workplace, a change in coding algorithm may allow you to easily perform both functions over one G604T.

The other G604T could become your spare, pre-programmed and ready to be swapped into use.

Like you say, when used correctly, technology can save you a fortune.
Title: BT Hub
Post by: SimonHarwood on December 23, 2007, 09:19:42
Quote from: "landyman37"
Quote from: "crazymac"
I think its safe to say

Help, I'm lost :(stoopid):


I too am lost

since i 1st asked it seem`s to be ok now.

Only seems to go off if the phone rings.

Thanks for all your help.

Have you double checked that everything plugged into a phone socket is connected through a microfilter? (Or have you got one of the faceplates that plugs into the front of a NTE5 master socket in place of the standard faceplate?)
I know someone whose ADSL wouldn't work because a phone that wasn't filtered was just plugged in.
Title: BT Hub
Post by: UDTrev on December 23, 2007, 12:34:48
Currys just got me out of the manure

BT in their infinite wisdom decided that rather than replace my rebooting router they would try a bios upgrade.

They sent me a CD, ho hum I'm not here most days, and they (along with Home Delivery) failed to grasp the concept of deliver it on Thursday, I got it yesterday.

I carried out the upgrade to a stable setting, then their 'engineer' carried out an upgrade online which died halfway, result one totally fubarred home hub.

They are rushing a home hub which will be here by 6 tomorrow, no doubt it will start rebooting and need an upgrade

A problem for the average home user but when a real PITA when I am meant to be working at home tomorrow, the 27th and the 31st - ie no 1 hour drive each way each day

So a trip to curry's today and on the 2nd attempt (they sold me a router without a modem first time - didn't expect em to be perfect did you ?) I am saved - thank you Currys
Title: BT Hub
Post by: UDTrev on December 24, 2007, 18:44:22
Quote from: "UDTrev"
Currys just got me out of the manure

BT in their infinite wisdom decided that rather than replace my rebooting router they would try a bios upgrade.

They sent me a CD, ho hum I'm not here most days, and they (along with Home Delivery) failed to grasp the concept of deliver it on Thursday, I got it yesterday.

I carried out the upgrade to a stable setting, then their 'engineer' carried out an upgrade online which died halfway, result one totally fubarred home hub.

They are rushing a home hub which will be here by 6 tomorrow, no doubt it will start rebooting and need an upgrade

A problem for the average home user but when a real PITA when I am meant to be working at home tomorrow, the 27th and the 31st - ie no 1 hour drive each way each day

So a trip to curry's today and on the 2nd attempt (they sold me a router without a modem first time - didn't expect em to be perfect did you ?) I am saved - thank you Currys


You starter for 10 - what WASN'T delivered ?
Title: Re: BT Hub
Post by: landyman37 on December 24, 2007, 19:11:40
Quote from: "landyman37"
Is anyone using their BT home hub? Mine keeps disconnecting itself.


It`s now sorted hub is in the bin and the netgear is back on  \:D/  \:D/  \:D/  \:D/

Thanks all for helping.
Merry Christmas
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