AA - Did you know this?

[Brian the Sn@il]

Ahh i didnt realise that the Extra money was just taken out of teh account :(
Thats not on at all, i would be fumming.
I see your point, ITs a matter of the Customer Bieing informed and it has not been done here.

[Range Rover Blues]

The thing that annoys me is, as has been said, I rareley use the RAC membership because I'm on top of my car's maintenance but I still pay as much as someone who calls them out to change a wheel (to avoid getting their suit dirty).  In fact the last callout I had was to take the Micra (brand new micra I add) in to the dealer's as it was stuck in neutral.
However, if I call them, they should take my word for it that the problem is serious, but they don't.

And how often do you end up having to tell them how to fix it when they get there?

TBH the first time you get towed off the motorway you've got your money's worth, as you have to be recovered within 30 minutes now or it's £100plus for whoever the police call out.


Now just to throw an iron in the fire, as a bloke I pay more for car insurance as I'm a higher risk, so I'm told.  When it comes to breakdown cover I pay the same, despite the fact that I'm more likely to be able to change my own wheel (check the dipstick etc) and more annoyingly I get worse sevice.  Now I understand that if a women is on her own she may feel vulnerable and god knows if julie breaks down I don't expect them to leave her at the side of the road for longer than is really necessary, but should I pay the same when I'm expecxted to wait longer.
Discuss.

[BigA]

And how often do you end up having to tell them how to fix it when they get there?

aint that the truth, i even had to explain how to fit the fan belt when i had one go?

[landroverkeith]

recently had trouble with them myself   shant be renewing
used them twice in about 8 years both times they have been awfullllllllll

[littlepow]

recovered me once (g/box), scratched their heads and Tim recovered me (g/box).

Surprised they came out twice for gear box woes, usually they refuse to attend or charge you if it's the same type of fault within a month.

[Xtremeteam]

best one ive heared so far was AA called out to a V8 with a serpentine front belt & the tensioner had seized so was stopping the belt turning,AA guy came out & told the guy his engine was scrap & he would tow him to the local landrover dealer,instead of that took it to an independant who on arival got his penknife out & infront of the AA guy sliced the belt,jumped in & tried to start it,you know what??

drove it of the back of the wagon into the workshop  :lol:  :lol:

[Thrasher]

Littlepow,

First time was burnt fluid.

Second time, 3 months later, was totally wrecked box.....

[muddyweb]

Second time, 3 months later, was totally wrecked box.....

Yeah, but the AA were *brilliant* in that case, weren't they   :roll:

[Thrasher]

Oh yes - I asked for a flatbed - they sent an escort van......and the guy concurred the box was scrap..... :roll:

Like I needed them to tell me that! Most of the fluid was on the engine/road!!!

[rokcrawlin]

only had 3 breakdown in the last 19 years, it comes down to knowing what your motors faults are you dont tend to need aa or rac cover if you keep on top of the known faults that occur and have spares in hand

[Thrasher]

Oddly I had no spare serpentine tensioner and pullys when mine exploded.....didn't have 15litres of ATF when the g/box burnt it....didn't have a spare gearbox with me (but it WAS close)...and didn't have a spare immobiliser when mine failed.

I should have had a spare coil.So that is 1 out of 5 I could have sorted....

[landyman Ash]

One of our club members is AA and he gets us an amazing rate!!!  Well cheaper than the head office rate.

I have to say I use them alot and my premium has only gone up a few pounds a year.

I used them 5 times once and they said if you use them 6, they charge you and even then its only £35.

I dont agree with all your grumbles, I have had great service for nearly 10 years now and Ive used them now about 20 times at least.

[Garth]

Similar story to Thrasher.

I used to own a mini and the clutch master cylinder seal went bye bye. So rang AA said I was a qualifyed mechanic and the garage I worked/and I also for did sub contract breakdown and recovery for the AA and I needed front end lift or transported to home as it was over 2 miles.  
After waiting 1.50 hours quess what a "escort van turned up"  I went to town on the driver "poor man" " I know what the problem is etc etc"
He rang his control and passed the phone to me and I passed on my grevance to the controller and a flatbed "from the garage I worked at" was there within 20 minutes.

I do/will not use the AA anymore.

[landyman Ash]

Its like banks and insurance companies.

You'll here stories of great service and stories of terrible.  Nothing is perfect.

The AA have taken me off off road sites, picked me up when Im 6" deep in mud, flat tyre, broken diff etc etc and all from off roading.  Never a grumble, never a problem and most times they have fixed it.  Even put a new clutch cable in my Nova once free of charge!

You pay your money you take your chance  :?