I've just had the papers come through to renew my insurance. I fully expected it to rise following a little ding last December, so decided to ring round for a few quotes.
My current company, £358
Lowest other quote, £263
Went back to current company and hit them with the lower quote and asked about their 'guarantee to better the other quote', which they did by a couple of quid.
Nice!
But, there would be the fees for setting up the instalments and issue of policy documents.
I was just about to say OK, when it suddenley dawned on me.
I had already paid these last year, when I had originally set up the policy.
I pointed this out and there was a few mumbled excuses about 'peoples time' etc, and then the chap puts me on hold.
He comes back and his manager has agreed to drop the additional charges.
How jolly decent of them (slight hint of sarcasm), £45 less to pay!
Moral of the tale is to check the paperwork and push the beggars!