Topic: has anyone used rebel4x4 (Read 3528 times)

windowlicker · « **on:** March 24, 2007, 14:57:27 »

hi has anyone used rebel4x4 that can tell me how long it takes for delivery?

its just i ordered some stuff on wednesday hoping it would arive before the weekend i emailed them just to ask how long delivery is as it doesnt state it on the website but i have had no reply ive even tried to ring them but get no answer. its not that i am complaining but it would just be nice to know roughly when to expect some nice shiny stuff so that i can arrange someone to be there when it comes.

cheers

kev

v8kenny · « **Reply #1 on:** March 24, 2007, 15:01:11 »

I've used them a couple of times for chequerplate etc. - their delivery service is dreadfull
Had to chase them loads of times - if you are lucky you will get your order for NEXT weekend !

windowlicker · « **Reply #2 on:** March 24, 2007, 15:04:48 »

cheers for the reply tbo its the sort of reply i was expecting :(

v8kenny · « **Reply #3 on:** March 24, 2007, 15:19:17 »

You WILL get your stuff - just don't hold your breath !
A telephone prompt on Monday should do the trick - ask for a tracking no. if they say they are already in the post

Tiki Al · « **Reply #4 on:** March 24, 2007, 15:30:42 »

got a steering guard and snorkle from them, didn't have a problem with delivery.

sleeplessparadise · « **Reply #5 on:** March 24, 2007, 16:14:28 »

Well........... I am not allowed to comment

Andy 300tdi · « **Reply #6 on:** March 24, 2007, 16:28:18 »

My order took 2 e-mails over a 2 week period followed by a phone call and then my goods arrived two days later, quality goods but not impressed with the service.

Keri · « **Reply #7 on:** March 24, 2007, 16:32:59 »

far to many companys are take cash and then not really care.... I think things should be kept a close eye on untill they reach a customers door and a delivery time should always be stated so if somethings gonna take a while and the customer needs it they can opt out and buy elsewhere, end of the day as well as making money your also there to offer a friendly service. thats how i view things and how we personally run things.

windowlicker · « **Reply #8 on:** March 24, 2007, 17:02:55 »

im starting to think i should have asked on here for a opinion before odering. anyone want to start a book on when the goods arive lol

Bobtail · « **Reply #9 on:** March 24, 2007, 18:36:30 »

Quote from: "sleeplessparadise"

Well........... I am not allowed to comment

WHY :shock:

L90OOK · « **Reply #10 on:** March 24, 2007, 18:43:43 »

I sent them a few emails about a month ago wanting to buy full back body lining for my 90 & 110...still waiting for reply!!
If they don't use email, or want the business....why advertise it?? ](*,)

Budgie · « **Reply #11 on:** March 24, 2007, 18:58:36 »

I had an XD9000 winch off them and it only took 4 days to get here, which I thought was quite good seeing as others don't even deliver to the outer islands!
.......And they were the cheapest!

sleeplessparadise · « **Reply #12 on:** March 24, 2007, 19:15:56 »

Quote from: "Bobtail"

Quote from: "sleeplessparadise"
Well........... I am not allowed to comment

WHY :shock:

Sorry can't tell you... I'm not allowed to comment :lol:

Snooky · « **Reply #13 on:** March 24, 2007, 19:22:35 »

Had one oreder, and apart from them calling me to check the deatils of my card, which were wrong.. :oops: ince that was sorted I had kit in 3 days, and even when I called them had no issues with anyone answering the phone.
I just don't think they area very big company, but don't like to advertise the fact, wonder if much of the kit it done to order rather than pre-ordered? Would explain the reasons I guess

POTASH · « **Reply #14 on:** March 24, 2007, 19:59:18 »

i received my order no problems with them

Yoshi · « **Reply #15 on:** March 24, 2007, 20:39:02 »

I went to order some stuff off them once but they dont allow collection, and seeing as i was near at the time i didnt bother as i didnt want delivery charges.

imspanners · « **Reply #16 on:** March 24, 2007, 22:12:12 »

No problems at all, however I phoned the order through.
So I assume thats the difference. (chequer plate arrived within 3 days).

richo · « **Reply #17 on:** March 25, 2007, 17:30:14 »

I ordered a blk chq kit and it came in 3 days .When i did place the order they seemed quite a sml outfit as the woman seemed to say that the guy picking my order was busy and would get round to it as fast as poss.
Not some thing i really needed to know also the parts list that came with the chq plate kit seemed to be a bit home computor.
Still they might be a new compny and need to grow a bit and sort out there del probs.

v8kenny · « **Reply #18 on:** March 25, 2007, 18:56:12 »

Quote from: "richo"

Still they might be a new compny and need to grow a bit and sort out there del probs.

Well they boast of 20 years experience on their website - long enough to sort out delivery probs !
I think the answer has been hit on by a couple of posters - they are quite a small business and are bound to be busier at times and maybe get caught on the hop over delivery/manufacture of parts
I will happily buy from them again - products are good as are prices - just factor in an extra few days for delivery in case of a busy spell

I just wish delivery companies in general would be a bit more honest about delivery times at time of purchase
Last week I had to cancel an order for two sets of waterproofs - I had been waiting 4 weeks and they STILL didn't have them in stock - completely unacceptable - if they had stated at time of order I would have to wait for stock then I might have waited or at least had the option to buy elswhere

richo · « **Reply #19 on:** March 25, 2007, 21:37:56 »

Did'nt know they had been around for that long[20 years].Like you say they have some good gear and prices and i would use them again .

Dangermouse · « **Reply #20 on:** March 25, 2007, 22:40:44 »

Up untill a couple of years ago thay was known as ServiceTune i belive

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AuthorTopic: has anyone used rebel4x4 (Read 3528 times)