Capital One Drop A Clanger!

[Yoshi]

As some of you know me and Bettyblue22 moved house recently.

Well we went through all the motions about changing address everywhere, but a letter recieved today made me chuckle!

Its from Capital One and the first line reads

     "Thankyou for telling us that you've changed your address.  I trust that you've now settled into your new home."

You may think all this is normal and its a nice letter in your new home, except for 1 minor problem, they sent it to the old address! lol

[landroverkeith]

 ;) nothing new there dan we moved into this house 2 years ago and both the mortgage companys send our posts to the tennants in the old house  :roll: not sure how many more phone calls are needed to convince em

[muddyjames]

I thought you were going to say you dont have an account with them!!! I love capital one letters. I know they are junk every time and go straight into the bin without even opening them up now.

[JumboBeef]

You may think all this is normal and its a nice letter in your new home, except for 1 minor problem, they sent it to the old address! lol

I had this once, with another credit card company.  When I questioned them why they had sent a letter to my old address, they said they did it on purpose just in case my card had been hijacked and they needed to check I really had moved house.

Made sense to me at the time.

[muddyjames]

You may think all this is normal and its a nice letter in your new home, except for 1 minor problem, they sent it to the old address! lol

I had this once, with another credit card company.  When I questioned them why they had sent a letter to my old address, they said they did it on purpose just in case my card had been hijacked and they needed to check I really had moved house.

Made sense to me at the time.

That is understandable I suppose because if you have genuinly moved house you will most probably have your mail being redirected to you.

[V8MoneyPit]

You may think all this is normal and its a nice letter in your new home, except for 1 minor problem, they sent it to the old address! lol

I had this once, with another credit card company.  When I questioned them why they had sent a letter to my old address, they said they did it on purpose just in case my card had been hijacked and they needed to check I really had moved house.

Made sense to me at the time.

That is understandable I suppose because if you have genuinly moved house you will most probably have your mail being redirected to you.

That's fine, but the redirection is only for a few months. I recently collected a whole bag full of mail from an address we moved away from 5 years ago. Most of it was junk of course, but some were from the mortgage company that sold us the mortgage for our new house!

Quite why the current occupant kept our mail for so long is what baffles me though  :lol: Each and every one had 'not at this address, return to sender' written on it, but was never put in the post!..... 5 years!!!