THINK CAREFULLY !!

[M0EAF]

I HAVE HAD A LOAD OF AGRO WITH MY LOCAL 4X4 SHOP AFTER HAVING NEW TYRES FITTED, THEY DIDN'T REPLACE THE VALVES AS THEY SAID THEY WOULD WHEN THEY CHARGED ME FOR FITTING HAD TO HAVE TWO TYRES RESEALED, WHICH THEY GAVE MORE EXCUSES THAT EVERYTHING ELSE WAS AT FAULT.
THE STAFF INVOLVED WAS A WASTE OF TIME EVEN THREATENED TO CALL THE POLICE TO ME, WELL THEY DID RESEAL THE TYRES WITH NEW VALVES AND IT CURED THE PROBLEM, AS FAR AS MY COMPLAINT TO THE COMPANY OWNER, OVER TWO WEEKS NOW AND NOTHING HEARD.
LAST YEAR I SPENT OVER TWO AND A HALF GRAND AT THE PLACE AND NOW THEY WONT GET A PENNY OFF ME.
SO IF YOUR CONSIDERING GETTING TYRES ETC THEN PM ME AND I'LL TELL YOU WHERE NOT TO GO, P.S. KEEP A LOOK OUT FOR ME I'M THE DISCO WITH THE REWORDED WHEEL COVER !!!!!!

ANYBODY GOT ANY ADVISE ON A DECENT ESTABLISHMENT ROUND MY WAY ?

[robert francis]

think we need a picture of your wheel cover, lol

[Manicminer]

Since you are busy replacing things that don't work, you may also change your keyboard as it's stuck in CAPS LOCK :lol:

[Bulli]

did you ask them to change the valves? did you pay for new valves?

[M0EAF]

yes the new valves were in with the price, and there way of checking the wheels was a bit of soapy water round the outer rim and valve, nothing on the inside and it was pourous rims they said, after the valve replacement and re seating no more problems.
it seems that the moderators dont like me naming the company involved, even though other companys have been named at different points on mud club, so if anybody wants to know who they are email me!!!!!!!!!!!!!!!!!!!!!!!!

[M0EAF]

i cant put a picture as it will be removed or changed, and for other coments i wasent spending loads on breakdown bits, just putting extras on my motor, why is it they have to come out with coments like that, im trying to stop anybody else being caught out, all i wanted for my money was tyres not total agro, and as for the owner of the establishment your company and your own attitude totaly stinks, now get your moderator friend to change this !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[crazymac]

There are a few companies that get named occasionally, one that regularly crops up is Scrapiron! And they always seem to split opinion.

As we weren't with you when you had the problem with this company, it is hard to make comment either way? But that does not make your issue any the less?

The measure of any company, is how they deal with complaints, and in this occasion it would appear that this has been lacking, but I am sure, based on the volume they sell, that there will be many happy customers as well as some other not so happy?

The good side is that you finally have tyres that hold air? MY advice, is research better! I have looked at the prices of such companies as John Craddocks and other "main stream" Landrover parts suppliers, and IMHO you can get what they sell for a better price elsewhere, Take the Cooper Discoverer STT tyres that I recently bought, I got them more than £20 a tyre cheaper than Craddocks could supply them at! and that included delivery to my address!

[biggerlandy]

i just had tires from camskill they cheaper and service was fantastic

[lee celtic]

The measure of any company, is how they deal with complaints, and in this occasion it would appear that this has been lacking, but I am sure, based on the volume they sell, that there will be many happy customers as well as some other not so happy?

Here here......

We had a similar problem with carriers , the one we were with were cheap and generally good but when things went wrong they were useless . the new one rings if the is a problem so we can warn the customer before the delivery is due then gives updates and reasons for the delay.....

we all know things go wrong but what makes a good supplier is how they are delt with afterwards....

[crazymac]

i just had tires from camskill they cheaper and service was fantastic

Me too.  :clap: :clap: :clap: can't fault service or price.

[zulublue]

I don't see the problem with members/ customers naming the garage that has given poor service, I understand that this may not effect everyone but it will build up a profile if we keep the information.

It would be useful to have a a folder under the garages / services section split by area like Scot, NW, NE, Midlands, SE, SW, Wales where you can vote if a garage has been Good, average or poor etc, you are only allowed one vote per garage.

[lee celtic]

Good idea  :-k

but could it be done fairly